Definitions

bencareydonaldson.com is operated by Ben Carey Donaldson. In this policy, “I”, “me”, and “my” refer to Ben Carey Donaldson. “You”, “your”, or “user” refers to any visitor, client, subscriber, or person making contact through the site or related services.

Data I Collect

Depending on how you use the site, I may collect:

  • Information you provide when contacting me by email, booking a call, joining the mailing list, or requesting downloadable resources, such as your name, email address, and message content.
  • Information you provide when booking a session or call, such as your name, email address, and practical booking details.
  • Payment-related information where applicable, processed through secure third-party providers rather than stored directly on this website.
  • Session notes or related records kept in the context of therapy or coaching. These are treated as confidential and are not shared except where legally required.
  • Basic technical information automatically collected when you visit the site, such as browser type, approximate location, IP address, time zone, and referring pages, for analytics, security, and website maintenance.

I do not knowingly collect more information than is necessary, and I do not use your data for profiling or behavioural advertising.

How I Use Your Data

  • To respond to enquiries and communicate with you about therapy, coaching, workshops, or consulting.
  • To manage bookings, introductory calls, and service delivery.
  • To process payments through secure external providers where relevant.
  • To send newsletters, workshop updates, or resource emails only where you have opted in.
  • To meet legal, tax, accounting, or safeguarding obligations where they apply.

I do not sell or rent your personal data. Information may be shared only with carefully chosen third-party providers where this is necessary to operate the website or deliver services, for example booking tools, mailing platforms, payment processors, or videoconferencing platforms.

Cookies and Analytics

This website may use cookies or similar technologies to support analytics, remember preferences, and improve site performance. Cookies are small files placed on your device if your browser settings allow them.

You can refuse cookies on your first visit where that option is presented, and you can also disable or delete cookies through your browser settings at any time. Disabling cookies may affect some site functions.

General Data Protection Regulation (GDPR)

If you are in the European Union or European Economic Area, you have rights under the GDPR. Ben Carey Donaldson acts as the data controller for the personal data collected through this website and related services.

Subject to applicable law, you may have the right to request access to your personal data, correction of inaccurate information, deletion of data, restriction of processing, objection to certain uses, or data portability. You may also withdraw consent where processing is based on consent.

Some service providers used by this website may process data outside Europe, including in countries such as Canada or the United States. Where relevant, I seek to use providers offering appropriate safeguards.

Data Retention

Personal data is retained only as long as reasonably necessary to provide services, maintain records, or comply with legal obligations. Therapy or coaching notes are stored securely and access is restricted to me unless disclosure is required by law.

Communication by Email or Telephone

I may communicate with you by email or telephone in response to your requests, to confirm bookings, or to send service-related information. If you have explicitly opted in, I may also send occasional updates about workshops, resources, or newsletters.

You can opt out of non-essential email communication at any time, usually through the unsubscribe link in the email itself or by contacting me directly.

This website may contain links to third-party websites or services. Once you leave this site, those websites operate under their own terms and privacy policies, and I am not responsible for their practices. Please review their policies before providing personal information.

Do Not Track

This website does not currently alter its data collection practices in response to browser “Do Not Track” signals.

Changes to This Policy

I may update this Privacy Policy from time to time. Any revised version will be posted on this page. Continued use of the website after updates are published means you accept the revised terms.

Effective date of this version: 23 August 2025.

By using this website, you consent to this Privacy Policy and agree to its terms.

Contact

If you want more information about how your data is handled, or if you would like to exercise your rights in relation to your personal data, you can contact me directly at bcdonaldson@protonmail.com.

Postal correspondence can be sent to: 25 Avenue Franklin Roosevelt, 77210 Avon, France.